We are dedicated to being your trusted partner, offering premium products at competitive prices with exceptional service and convenience. If you are dissatisfied with any purchase, we are happy to provide returns, exchanges, or repairs. Please contact our customer service team at tanjiyuan1380@yruitj.com if you receive any unsatisfactory items.

◆ We offer refunds within 30 days of receipt of the product, provided it is in its original condition and not damaged by misuse. You will be responsible for covering the return shipping costs. Our refund policy is valid for 30 days from the date of delivery. If 30 days have passed since you received the product, we regret that we cannot offer a refund or exchange.

We cannot process a refund in the following two situations:
1. Shipping the product to an incorrect address (including returning directly to the shipping origin without contacting us).
2. Selecting "Cash on Delivery" as the return shipping method.

We only replace items that are defective or damaged. If you need to exchange for the same item, please contact us at tanjiyuan1380@yruitj.com. We will be happy to assist you.

◆ Please contact us via email to obtain the return address before sending back your order.
Email: tanjiyuan1380@yruitj.com

◆ Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, we will process it, and the credit will automatically be applied to your credit card or original method of payment within 7 business days.

◆ You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are exchanging an item, we will ship the replacement item after receiving your returned product. Exchange processing times may vary depending on your location. For items worth over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot issue a refund if we do not receive your returned item.

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please email us at tanjiyuan1380@yruitj.com.